*How soon do I have to place an order for you to deliver and decorate my event?

 

        -The sooner the better. You can always make a last-minute order if we are available for your date, but an extra fee may apply. Give us at least 3 to 4 weeks before your event, to make sure that everything will be exactly the way you want and guaranty the availability of the date

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*What areas do you service?

 

- We  provide our services mostly in North Dallas and nearby areas.

Such areas as  Plano, Prosper, McKinney, Frisco, Little Elm, Coppell, Denton, Richardson, Lewisville, Flower Mound, Argyle, Allen ,Southlake, Westlake, Trophy Club 

 

*How do you hang the balloon Garlands? What will be placed on our wall?

 

We use a mix of wall friendly command hooks and painter tape. For outdoor installations we use a strong hook to adhere to brick, 

siding, glass, again these are removable.

We will also try to not adhere anything if possible-we can tie the balloons onto railings, columns and more!

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* Do you remove the Balloons after my event?

The breakdown and popping of balloons is the responsibility of  the client. Please note, the balloons are yours to keep. You

can unhook them and take them home to enjoy (if the balloon design was placed in a venue), or simply pop and properly dispose of them.

If you would like for our team to come back and remove the balloons, hooks and ties, this can be provided as an additional charge. 

If you would like this service, please mention  at the time of inquiry.

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*Do you do site Visits?

 

With the ease of taking pictures and videos, Happy Sweet Design LLC does not typically do site visits. We do email planning, giving you the best services and planning of your event from the comfort of your home, or wherever you are! We design and customize 95% of our jobs based on the information in the inquiry form, sharing with you color samples and ideas to provide you with the best experience possible and planning your event to perfection! For orders over $1,500, a complimentary site visit and walk through can be arranged.

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*Do you guarantee the lifespan of my balloons? what if a balloon pops?

Happy Sweet Design LLC cannot guarantee the lifespan of your balloons once they have been delivered. Balloon Garlands can last anywhere from 

1 Day -4 weeks indoors and 1-4 days outdoor depending on conditions. Sun, direct sunlight, hot/cold weather, pets,  children playing with balloons, sidewalks,

plants, tree branches, brick walls, hot cars, and nails are some examples of things that can pop your balloons. Once installed, Happy Sweet Design LLC is

not held responsible for, and refunds will not be given for any balloons that are popped, deflated, stolen, lost, or let go of. If someone from 

Happy Sweet Design Balloons team pops your balloon, it will be replaced right away or refund will be issued if we are unable to get a replacement 

made in time.

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*What additional fees may apply?

 

-Delivery fee usually starts at $35.00 with 15 miles radius from Frisco, any extra mile is charged at $3.50 per mile*.

Installation fee . Based on the quantity of decorations.

Late/early fee of $95.00 will apply if decorations supposed to be delivered before 9 am and picked up or delivered after 9 pm.

Last minute orders will be charged a rush fee of $100.00

If you would like our team to come back and strike the balloon set-up there will be an additional charge of $120.00*

* Higher rates may apply based on the location and size of the set-up.

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